My first order of business - When on WiFi at his home/lodge, the app for his Milestone cameras says "Cannot Connect To Server"...I verified this and sure enough, when on the WiFi here, it won't connect. If I jump to 4G, it connects...if I use my home WIFi or at work it connects. Any suggestions on what to check to see why it is only being blocked on the WiFi here? Something in the UniFi GUI that I could fix? Or the new router I purchased?
Where is the 'server'? is is something on that network at his house? or something in the cloud?
Does accessing the internet work for things like gmail?
Milestone server is a PC located in one of his 3 switch rooms on a 192.168.1.10 address. It has always broadcasted to a the Milestone XProtect Mobile app. And it still does. Just won't connect to the DNS name when on the local WiFi...if you drop to 4G, it works...if back on WiFi and I set a connection to that 192 address, it works...just not with the primary DNS name when on his WiFi.