Webroot



  • I got a Webroot (home) code included in the contest I won a few weeks ago and am loving it!! I'm sure I'll be recommending it to people once I've trialed it a bit longer. And the fact that we have @Nic here makes it even better!



  • @Dashrender said:

    We use Appriver right now... we've been having some issues with false positives, but that's mainly because one of the vendors in the email chain is using a smart host that is on a blacklist.

    Makes it not really a false positive, depending on your perspective.



  • @scottalanmiller said:

    @Dashrender said:

    We use Appriver right now... we've been having some issues with false positives, but that's mainly because one of the vendors in the email chain is using a smart host that is on a blacklist.

    Makes it not really a false positive, depending on your perspective.

    Exactly! My boss is just extremely frustrated by it.. and thinks it's our fault and wants me to fix it since we are the only ones not getting emails sent to the group. It's also making her look bad. Unfortunately none of the parties involved are technical in any way, so they don't understand why it's not our fault.



  • @Dashrender said:

    @scottalanmiller said:

    @Dashrender said:

    We use Appriver right now... we've been having some issues with false positives, but that's mainly because one of the vendors in the email chain is using a smart host that is on a blacklist.

    Makes it not really a false positive, depending on your perspective.

    Exactly! My boss is just extremely frustrated by it.. and thinks it's our fault and wants me to fix it since we are the only ones not getting emails sent to the group. It's also making her look bad. Unfortunately none of the parties involved are technical in any way, so they don't understand why it's not our fault.

    Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.



  • thatshowyougetspam.jpg



  • @scottalanmiller said:

    Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.

    lol... this is exactly what I did. I showed her the daily reports of her spam... after seeing that, she said she would look at the lately spam email from appriver and whitelist those that caught. That lasted about a week.. then she started blowing it... a few days later she started complaining again about missing emails, I asked her if she was still checking the daily spam list, she said no, she didn't have time to... I reminded her that I could open the spam flood gates and she could instead spend all her time deleting spam, but ensuring she never 'didn't' get an email. Once again she decided not to open those flood gates.



  • @Dashrender said:

    @scottalanmiller said:

    Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.

    lol... this is exactly what I did. I showed her the daily reports of her spam... after seeing that, she said she would look at the lately spam email from appriver and whitelist those that caught. That lasted about a week.. then she started blowing it... a few days later she started complaining again about missing emails, I asked her if she was still checking the daily spam list, she said no, she didn't have time to... I reminded her that I could open the spam flood gates and she could instead spend all her time deleting spam, but ensuring she never 'didn't' get an email. Once again she decided not to open those flood gates.

    That's about all that you can do. Ask her why she wants email from someone on a "known spammer" list.



  • Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
    Loved how it cleared all my jump lists on install... that was nice! lol
    Other than that I don't notice it working, so it gets a good score there...



  • @ShaunS said:

    Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
    Loved how it cleared all my jump lists on install... that was nice! lol
    Other than that I don't notice it working, so it gets a good score there...

    Yeah, we've had some issues with the keylogger protection being a little overprotective of your clipboard. You should be able to whitelist anything that is being blocked - let me know if you have any problems getting that to work. Glad to hear it is doing well otherwise!



  • +1 over Symantec.Cloud.

    I could find no way of explicitly configuring a setting to allow editing of the hosts file other than turning off SONAR completely.

    Webroot has a specific option you can configure. Nice.



  • @Nic said:

    @ShaunS said:

    Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
    Loved how it cleared all my jump lists on install... that was nice! lol
    Other than that I don't notice it working, so it gets a good score there...

    Yeah, we've had some issues with the keylogger protection being a little overprotective of your clipboard. You should be able to whitelist anything that is being blocked - let me know if you have any problems getting that to work. Glad to hear it is doing well otherwise!

    Thanks Nic, didnt even think of that!
    Found both apps that were giving me problems under "Identity Protection/Application Protection". both were set to "Deny", so I changed them to "protect" like all the other apps showing there, and now it works fine again.



  • @ShaunS Cool, glad that worked.



  • For anyone who is a satisfied customer, cast your vote here 🙂 http://community.spiceworks.com/spice_list/show/397



  • @Nic said:

    For anyone who is a satisfied customer, cast your vote here 🙂 http://community.spiceworks.com/spice_list/show/397

    Done. Finally 😉



  • @Nic said:

    For anyone who is a satisfied customer, cast your vote here 🙂 http://community.spiceworks.com/spice_list/show/397

    Done!